FREQUENTLY ASKED QUESTIONS
1. How long does a Stanley vacuum bottle keep drinks hot or cold?
Stanley vacuum bottles are designed to keep your drinks hot for up to 12 hours and cold for up to 24 hours. The performance may vary depending on the specific model and usage conditions, but all Stanley products are built for maximum temperature retention.
2. Are Stanley products BPA-free?
Yes, all Stanley products are BPA-free. We prioritize the safety and health of our customers, so our products are made with non-toxic, food-safe materials that meet rigorous safety standards.
3. Can Stanley products be used in the dishwasher?
Many Stanley products, including vacuum bottles and tumblers, are dishwasher safe. However, it’s always best to check the product’s care instructions before cleaning, as some items like insulated flasks or food containers may require hand washing to maintain their longevity.
4. Are Stanley products covered by a warranty?
Yes, Stanley products are backed by a limited lifetime warranty. If your product has any manufacturing defects, we will replace or repair it at no cost. For more details on warranty terms, please refer to the warranty page on our website or contact our customer service team.
5. Do you ship internationally?
Yes, Stanley offers global shipping. We ship to most countries around the world. Please note that delivery times may vary depending on your location, and certain remote areas or APO addresses may be excluded from our shipping services.
6. How do I know if my Stanley product is authentic?
To ensure you are purchasing an authentic Stanley product, we recommend buying directly from the official Stanley website or authorized retailers. Avoid purchasing from third-party sellers without verification, as counterfeit products may not offer the same quality or performance.